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Solution

Back-Office Automation

Document processing, reconciliations, approvals, and internal requests — automated with human gates.

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The problem

Back-office teams spend their days moving information between systems: reading documents, re-keying data, chasing approvals, reconciling records. The work is necessary, repeatable, and unforgiving of error.

What we build

  • Document intake and extraction pipelines with validation
  • Record reconciliation across systems of record
  • Approval routing with escalation paths
  • Exception queues that surface what needs human judgment

Expected outcomes

  • 30–50% reduction in process cycle time, typical
  • Exceptions handled by people; routine handled by systems
  • Every action traceable end-to-end

Example workflow

01New invoice received by email
02Extract line items and vendor details
03Match against purchase orders
04Flag discrepancies for human review
05Post approved invoices to ERP
06Log full execution trail

Related: industry playbooks and how the nightly cycle runs.

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